FAQ
Good to know
Samples, minimums, packaging and lead times, in one place.
Samples
Can I get a sample?
Yes. The first sample of each product is free for your company: 100 ml of oil, 100 g of powder, or 250 ml of RBD coconut oil. You pay the courier: give us your DHL or FedEx account, or we invoice the shipping at cost.
Can I have more samples?
Additional samples are charged. Ask us for the price.
What comes with a sample?
Its certificate of analysis and the product's data sheets.
Ordering
What is the minimum order for MCT oil?
One pallet: 760 kg, four 190 kg drums.
What is the minimum order for MCT powder?
One pallet: 700 kg, 35 bags of 20 kg.
What is the minimum for private label?
1,440 bottles of 500 ml, or 3,150 bottles of 250 ml.
How is it packed?
MCT oil in 190 kg steel drums, 950 kg IBC totes or 20 kg carboys. MCT powder in 20 kg kraft bags. Private label as agreed.
How long does an order take?
Bulk MCT oil and powder: typically 4–6 weeks from order confirmation. Private label: agreed per project.
Which delivery terms do you offer?
EXW, FOB Laem Chabang, or CIF to your named port.
Products
Is your MCT made from palm?
No. Only coconut.
Is MCT 6040 exactly 60 : 40?
60 : 40 is the standard ratio of the grade. The tolerances are in the technical data sheet, and the exact values of your batch are on its certificate of analysis.
Can you produce my own formula?
We make our own formulas, adapted to your market. Tell us what you need.
Which documents do I get?
Technical data sheet and safety data sheet for every product, and a certificate of analysis for every batch.
Which certifications do you hold?
See Certifications.
Contact
Talk to a person.
Tell us the product, the quantity and where it's going. Someone on our team replies, not a ticket system.